APC overnight - this is our standard service. These can take 1/2 days for processing and dispatching and an addition 1-3 business days for delivery. 

APC NEXT WORKING DAY - This will be delivered before 4PM the next working day. Please order before 1PM for this service. These are usually posted same or next day only if ordered before 1PM.

APC SATURDAY - This will be delivered on SATURDAY. These orders are processed and dispatched the same day, please order Thursday after 1PM & Friday before 1PM

Orders cannot be cancelled under ANY circumstances once placed! 

We aim to process orders placed before 1PM on the same day however sometimes this is not possible and it can take up to 1-3 days to process orders. If you need your oder urgently please email us and we will make sure it is shipped the same day. 

Orders placed on Friday after 1PM or the weekend will br processed on the following Monday or Tuesday if we are really busy.

Bank holidays and public holidays are for resting, so any next day deliveries placed on these days will be despatched on the next working day and delivered to the customer the following day.

We try to do as much as we can for our customers! For any special events, holidays and last minute needs, please email us.

Pre order items take longer, information on each individual pre-order item will be displayed on our webpage and instagram page.

Please note international orders are subject to custom fees. This is not our responsibility, the customer agrees to settle this with the delivery company and it’s completely the customers duty. 

It is the customers duty to make sure they have access to receiving the items at the address they ordered to. Parcels that are not received are either sent back to us or destroyed by Royal Mail. If the parcel doesn’t make it back to us the customer will not be entitled to any compensation from our side as we cannot be held accountable. 

In case a parcel is lost we need to open a dispute with our courier provider and this can take up to a month.